Help & privacy requests

Get help with Bankverto

For support, billing, refunds, complaints or a privacy request, email support.bankverto@gmail.com. You can email without signing in. Include enough information to identify your request; never send passwords or full account numbers. Contact and follow-up guidance.

Our public contact page explains billing, privacy and complaint follow-up, whether or not you can sign in.

Privacy, deletion and billing

Use the same email for access, correction, portability, deletion, processing objections or billing questions. Tell us what you need and whether the information belongs to a personal account or an organization’s workspace. Share only the details needed to identify the request.

If a practice uploaded your information, identify the practice where possible so we can direct the request to the appropriate organization. You can contact us even if you no longer have access to your account.

Consumer grievances

For an Indian consumer complaint, include your request or payment reference and the outcome you seek. Complaints are to be acknowledged within 48 hours and resolved within one month. You can also contact the National Consumer Helpline. Please use email if account access is unavailable.

Track an existing request

Sign in to submit and track requests from your account. Email remains available if you cannot sign in.